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Communication Strategy That Works podcast

Nov 16, 2023

Today on the podcast as part of November's focus on brand tracking and insights, I take a look at customer feedback and how it can be used to improve brand reputation.

Looking after our customers has never been more important. Competition is fair and platforms a plenty for people to take to and give their positive, or...


Nov 9, 2023

Remember when we dug deep into brand reputation and its importance in our previous episode? Well, today, we're taking it a step further as part of our reputation and insights series this month. Buckle up because we're exploring the captivating relationship between brand reputation, Gen Z, and the power of honest...


Nov 2, 2023

Today I'm delighted to have on the podcast, Steve Leigh, from Sensu Insight. 

In 2022, he left his role as a director of a large, independent PR agency to start Sensu Insight. He helps in-house PR agencies, and C-suite teams make sense of reputation, sales and audience behaviours, and how all of these things...